Starting a lawn mowing company can be incredibly rewarding. It doesn’t get better than working out in the open air and satisfying your green fingers at the same time. This is a business model which offers you the freedom to arrange your hours and accept the jobs which suit. With a bit of luck, you’ll have plenty of work coming your way in no time, and a real chance to make this last for you in the long-run.Of course, a busy lawn mowing company needs more than just you to stay afloat. There will come a time when you need to take on a team. Unlike with other business models, though, this won’t necessarily mean working together. Instead, taking others on will allow you to accept more jobs, and send staff to attend those you can’t manage. This is a fantastic way to boost your profits, spread your name, and make sure you never turn customers away.
But, this fractured way of working could lead to issues. With everyone attending different jobs, you could struggle to keep a hold on things. Make sure that doesn’t happen by implementing the following methods into your enterprise.
Meet at least once a weekMeeting as a team is essential. In meetings like these, you’ll be able to catch up on any potential issues you’ve experienced. You’ll also be able to put worries at ease and generally socialise. That could make all the difference for keeping morale high and improving work quality.
In any fractured team, communication capabilities are essential. You could work miles apart, and you’d still need to be able to chat at the click of a button. That way, you can work around any issues and make sure that you’re always on the same page. Of course, you also need to consider that some of your team will be working in pretty remote locations. As such, typical options like Whatsapp might not suffice. Instead, you could benefit from workflow automation software as offered by companies like Whispir. This provides a blueprint of which jobs everyone’s currently on. It also allows them to reply with whichever medium suits them at the time. This ensures ongoing communications at all times, and that can help things run smoother.
Make communication easy (no matter how remote the location)
Always ask for customer feedbackAs with anything, the proof lies in your results. With no way to check up on each job in person, you need to make sure that every customer ends up 100% happy. The best way to do that is to send out customer feedback after each job you complete. Whether you send this by email or text message, it’s a sure way to get a good idea of how things are going. Those feedback forms alone could show you where things are working, and where they need attention.
No one said it would be easy, but a little effort is all it takes to form a whole from your fractured team.