AI is providing emotional support for employees – but is it a valuable tool or privacy threat?
- Written by Nelson Phillips, Distinguished Professor of Technology Management, University of California, Santa Barbara
Does AI that monitors and supports worker emotions improve or degrade the workplace?Marta Sher/iStock via Getty ImagesAs artificial intelligence tools like ChatGPT become an increasingly popular avenue for people seeking personal therapy and emotional support, the dangers that this can present – especially for young people – have made...

