NCS unveils innovative suite of AI and digital resilience solutions critical to successful AI adoption
- Written by Media Outreach
Initiatives and new collaborations allow organisations to deploy AI securely and at scale, supported by an NCS AI talent base of 3,000 AI practitioners and 300 AI experts
SINGAPORE - Media OutReach Newswire - 11 July 2024 - Leading technology services firm NCS has launched a suite of Artificial Intelligence (AI) and digital resilience (DR) solutions for organisations looking to re-invent themselves in the AI era. These include frameworks, solutions and accelerators that governments and enterprises in Asia Pacific (APAC) can easily tap to use AI securely and at scale to drive sustainable game-changing innovation. The launch took place at its annual Impact forum today where NCS CEO, Ng Kuo Pin, addressed over 1,000 leaders and technology practitioners from the region, and shared NCS' AI-led plans for changing the game. He highlighted two key success factors for organisations – AI adoption and digital resilience – to fully harness the benefits of technology in a world redefined by economic uncertainty, geopolitical tensions and technological challenges. Ng Kuo Pin, CEO, NCS said, "Across the world, AI is top of mind now, but organisations must not overlook the importance of digital resilience as they embrace AI's transformational potential. To build a safer and more sustainable future, it is crucial that organisations invest to build a foundation in cybersecurity, data governance and technology that will allow AI to flourish. We believe organisations that master both AI and digital resilience will be the ones that will thrive in this increasingly complex global environment." 
Deputy Prime Minister Heng Swee Keat spoke about reaping the full potential of AI to improve the lives of people and protect our planet, while implementing the right guard rails, and create conditions to innovate safely, responsibly, and for the common good at the NCS Impact forum 2024.
Deputy Prime Minister Heng Swee Keat spoke about reaping the full potential of AI to improve the lives of people and protect our planet, while implementing the right guard rails, and create conditions to innovate safely, responsibly, and for the common good at the NCS Impact forum 2024.
From left to right: Sami Luukkonen, Managing Partner, Telco+, NCS; Sam Liew, Chief Executive, Gov+, NCS; Ng Kuo Pin, Chief Executive Officer, NCS; Wynthia Goh, Senior Partner, NEXT, NCS; Alfred Goh, Managing Partner, Enterprise Strategic Business Group, NCS; and Howie Lau, Managing Partner, Corporate Development & Partnerships, NCS, at the NCS Impact forum 2024 keynote, where they outlined NCS' AI-led plans for changing the game.
Navigating the AI Journey NCS' new suite of solutions include the AI-Digital Resilience (AI+DR) Matrix whichenables organisations to build a strategic roadmap that enhances both AI and digital resilience concurrently. Serving as an essential starting point for any organisation embarking on its AI journey, the innovative framework categorises organisations into four quadrants of AI Dust, Missed Opportunity, House of Cards, and Game Changer (see Figure 1), based on their maturity levels of AI adoption and digital resilience. This allows organisations to assess their AI and digital resilience readiness and calibrate key developmental steps as they move down the AI pathway. Kuo Pin added, "AI will be a game changer and companies must learn the new game – the earlier, the better. Given the speed at which AI evolves and the implications of AI for businesses, working with the right technology partners to help navigate the AI landscape and plug into the right ecosystem is fundamental. Having primed our workforce for the intelligence revolution, NCS is AI-ready and well-positioned to help organisations avoid the pitfalls of AI adoption while unlocking its game-changing value. We will lead with AI inside and outside." 
Figure 1. AI-Digital Resilience Matrix
AI and Digital Resilience Solutions and Accelerators NCS also introduced Polaris DR, a solution for organisations to assess their digital resilience across five key areas – cybersecurity, data governance, infrastructure scalability, application robustness and operational responsiveness. Leveraging NCS' expertise in large-scale implementations and operations, Polaris DR will enable them to lay the strong foundation needed for enterprise-wide growth and AI adoption by providing a customised improvement plan to address vulnerabilities in systems, technology infrastructure and IT operations. To empower clients to deploy AI more securely and efficiently, NCS announced five innovative and repeatable Industry Business Solutions (IBS) embedded with NCS AI Accelerators. The solutions are both standardised and customisable, enabling organisations to accelerate AI deployments in three key areas – customer / citizen experience, workforce productivity, and software engineering –whileensuring consistency and scalability. The solutions not only leverage NCS' track record in partnering governments and enterprises on their technology journeys, it also taps NCS' deep industry knowledge and methodologies honed over time, regional AI talent pool, and extensive partnerships with global players in...