Social media companies should ditch clickbait, and compete over trustworthiness
- Written by Barbara Romzek, Professor of Public Administration and Policy, American University
It's time to build trust.Arthimedes/Shutterstock.comSocial media websites and online services, created to profit from connecting people and encouraging global conversations, have a deep and troubling dark side. Malicious users have exploited these forums for free speech in ways that weaken shared norms of civility, trust and openness. This...
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