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The Conversation USA

Demise of Walmart 'greeters' reveals shortcomings in the Americans with Disabilities Act

  • Written by Stacy Hickox, Assistant Professor, Michigan State University
Putting up signs is easy. Providing workplace accommodations is harder. Supannee_Hickman/Shutterstock.com

Walmart’s decision to eliminate the “greeter” position in all its stores is a case study of why the Americans with Disabilities Act is falling short of its original vision.

Back in 2015, the retailer began experimenting with a...

Read more: Demise of Walmart 'greeters' reveals shortcomings in the Americans with Disabilities Act

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