NewsPronto

 
Men's Weekly

.

USA Conversation

The Conversation USA

The Conversation USA

As Yelp turns 20, online reviews continue to confound and confuse shoppers

  • Written by Ann Kronrod, Associate Professor of Marketing, Entrepreneurship and Innovation, UMass Lowell
imagePeople have a tough time discerning a fake review from a real one.Mateusz Slodkowski/SOPA Images/LightRocket via Getty Images

For the past 20 years, Yelp has been providing a platform for people to share their experiences at businesses ranging from bars to barbershops. According to the company, in that time the platform has published 287 million...

Read more: As Yelp turns 20, online reviews continue to confound and confuse shoppers

More Articles ...

  1. Kamala Harris illustrates how complex identity is − and the pressure many multiracial people feel to put themselves in one ‘box’
  2. Iran’s strike on Israel was retaliatory – but it was also about saving face and restoring deterrence
  3. Presidential immunity has clear limits, special counsel filing says, and Trump should be tried for efforts to overturn 2020 election
  4. Up against Hank Greenberg, baseball’s first Jewish superstar, antisemitism struck out
  5. Israeli actions have the cover of ‘moral hazard’ − a touch of ambiguity might give US pressure greater weight
  6. Black Pentecostal and charismatic Christians are boosting their visibility in politics − a shift from the past
  7. Bottled up in the Black Sea: Russia is having a dreadful naval war, hindering its great power ambitions
  8. Latino voters are a growing force in Pennsylvania’s old industrial towns − and they could provide Harris or Trump with their margin of victory
  9. Centuries ago, the Maya storm god Huracán taught that when we damage nature, we damage ourselves
  10. In ‘Nobody Wants This,’ rom-com gets century-old tropes with a new twist – the cute rabbi
  11. UAW is threatening new, smaller strikes against Stellantis − while contending with pressure from a court-appointed monitor
  12. What to expect from federal judges appointed by Trump or Harris − based on what we’ve seen from Trump and Biden picks for the Supreme Court and lower courts
  13. While Republicans are downplaying abortion ahead of November, Democrats are leaning in on the issue
  14. More and more, business schools want to show they’re making a positive impact on society. But how should they measure it?
  15. Cities are clearing encampments, but this won’t solve homelessness − here’s a better way forward
  16. Gut microbe imbalances could predict a child’s risk for autism, ADHD and speech disorders years before symptoms appear
  17. Why CNN is changing up its polling for 2024
  18. Philly block parties can lead to small boosts in voter turnout, new research suggests
  19. Russia’s new ideological battlefield: The militarization of young minds
  20. Why are so many historically rare storms hitting the Carolinas? Geography puts these states at risk, and climate change is loading the dice
  21. Studying science fiction films can help students understand the power societies have to shape our lives
  22. Accept our king, our god − or else: The senseless ‘requirement’ Spanish colonizers used to justify their bloodshed in the Americas
  23. What the facial expressions of Tim Walz and JD Vance said about their nerves, embarrassment and pride
  24. America’s dad vs. the manosphere: Walz-Vance debate highlights two versions of masculinity
  25. Iran’s strikes on Israel are the latest sign that the conflict in the Middle East is spiraling, presenting rising global security threats
  26. Health risks are rising in mountain areas flooded by Hurricane Helene and cut off from clean water, power and hospitals
  27. Being ‘mindful’ about your bank account can bring more than peace of mind − a researcher explains the payoff
  28. Yes, calling someone ‘mentally disabled’ causes real harm
  29. Kamala Harris’ and Donald Trump’s records on abortion policy couldn’t be more different – here’s what actions they both have taken while in office
  30. Want to solve a complex problem? Applied math can help
  31. You can count female physics Nobel laureates on one hand – recent winners have wisdom for young women in the field
  32. Being bullied in high school can make teens less optimistic about the future
  33. Congress is trying to force carmakers to keep AM radio − it should also use this opportunity to correct the mistakes of the past
  34. Toxic chemicals from Ohio train derailment lingered in buildings for months – here’s what our investigation found in East Palestine
  35. NYC’s ‘Eric Adams Show’ heads for a final curtain, with echoes of another New Yorker more focused on style than policy
  36. Voters without kids are in the political spotlight – but they’re not all the same
  37. Trump and Harris have clashing records on clean energy, but the clean power shift is too broad for any president to control
  38. We studied 19,898 Kickstarter campaigns − and discovered that talking politics hurts fundraising
  39. Companies keep selling harmful products – but history shows consumers can win in the end
  40. In storms like Hurricane Helene, flooded industrial sites and toxic chemical releases are a silent and growing threat
  41. How the Taliban’s new ‘vice and virtue’ law erases women by justifying violence against them
  42. Is it bad to listen to music all the time? Here’s how tunes can help or harm
  43. Why trying to protect freedom may work better than campaigning to protect democracy
  44. Does Hezbollah represent Lebanon? And what impact will the death of longtime leader Hassan Nasrallah have?
  45. Brown bananas, crowded ports, empty shelves: What to expect if there’s a big dockworkers strike in the US
  46. Brown bananas, crowded ports, empty shelves: What to expect with the US dockworkers strike
  47. What White Sox owner Jerry Reinsdorf can learn from the last team to lose 120 games
  48. Hurricane Helene power outages leave over 4 million in the dark – history shows poorer areas often wait longest for electricity to be restored
  49. Hurricane Helene power outages leave millions in the dark – history shows poorer areas often wait longest for electricity to be restored
  50. Autoworkers, Boeing machinists, cannabis drivers: Labor unions are mobilizing in new and old industries alike