Why livestreamers should sell their products with a poker face – not a smile
- Written by Michel Ballings, Assistant Professor of Business Analytics, University of Tennessee
That smile may hurt sales. Screenshot, CC BY-NC-SAThe Research Brief is a short take about interesting academic work.
The big idea
Smiling or exhibiting other positive emotional displays while selling a product over live video – known as livestreaming – makes people less likely to buy it, we found in new research published in the Journal...
Read more: Why livestreamers should sell their products with a poker face – not a smile

