Altera Digital Health signs new agreement with SingHealth to enhance healthcare delivery through technology

SINGAPORE - Media OutReach - 20 July 2022 -Altera Digital Health, formerly the Allscripts Hospitals and Large Physician Practices business segment, a global leader in healthcare IT, has signed a multi-year agreement with Singapore's largest public healthcare group, SingHealth, for the use of its Sunrise™ suite of healthcare IT solutions across its group of institutions. The partnership is an extension of an agreement signed with Allscripts in 2017, and will continue through to 2029 and provide SingHealth with ongoing support of Altera Digital Health's electronic medical record (EMR) platform. SingHealth, supported by the national HealthTech agency Integrated Health Information Systems (IHiS), has used the Sunrise^TM Clinical Manager System since 1998, and the comprehensive EMR platform suite will continue to elevate SingHealth's multi-disciplinary and integrated care approach for more than 20,000 healthcare professionals in its network of acute hospitals, national specialty centres, community hospitals and polyclinics, which serves more than half of Singapore's population.

"We are very excited to continue our partnership with SingHealth, which marks the first step of our Altera journey in Singapore and the region," said Marcus Perez, President of Altera Digital Health. "Altera Digital Health is committed to driving a new era of healthcare powered by the Platform of Health; one with greater interoperability and lessened information burden that drives value-based care for improved health outcomes."

Anna Grammare, General Manager of Altera Digital Health Singapore, added, "Our partnership with SingHealth to deliver our Sunrise^TM suite is a strong representation of how we can support healthcare ecosystems with the foundation for the Platform of Health. Through our platform approach, we hope to enhance the way healthcare is delivered while alleviating healthcare workers' workloads and inspiring healthier communities."

The Sunrise^TM solution suite is a comprehensive, open platform that connects all aspects of care across multiple healthcare disciplines. Equipped with application programming interfaces (APIs), the highly configurable platform will continue to be implemented by IHiS to adapt to SingHealth's clinical workflows and integrate with its suite of systems for seamless interoperability. The use of Sunrise^TM will also serve as an interface which SingHealth and IHiS can use to build their own healthcare IT solutions on, enabling greater expandability, flexibility and scalability of its clinician-specific workflows that can lead to more seamless patient care.

Professor Ivy Ng, Group Chief Executive Officer, SingHealth, said,"As healthcare needs of Singaporeans continue to evolve, SingHealth is committed to leveraging technology and digital solutions as key enablers to improve care delivery and clinical outcomes, optimise resources and enhance the patient experience. We are heartened to partner with Altera Digital Health, with support from the Integrated Health Information Systems (IHiS), to strengthen our healthcare technological capabilities. To this end, we hope to galvanise technological advances and develop more innovative solutions to address healthcare challenges now and for the future."

Human-centred design creating enhanced interoperability for the healthcare sector

The Sunrise^TM platform will support SingHealth in strengthening its care management processes and advancing its continued delivery of reliable, quality healthcare to Singaporeans. As part of the partnership, SingHealth will also gain dedicated access to Altera Digital Health's specialised technical consulting team, which will provide guidance on enabling additional functionalities and efficiencies in the future that are in line with the healthcare group's strategic direction.

The system's scalable technology to digitise the complex processes of clinical care on the EMR platform allows clinicians at SingHealth to manage patients' health records more effectively and focus on delivering more value-based care for their patients. Through the platform's sophisticated features that act as an information hub, clinicians can also holistically review patients' health records and care plans with a view to improve population health outcomes. Additionally, Sunrise^TM is integrated with internationally-accepted healthcare terminology that clinicians can utilise to identify patterns of care and to gain additional insights for optimised healthcare delivery.

Innovations that are developed for and empowers clinicians

Altera Digital Health's partnership with SingHealth demonstrates the company's commitment and investment in healthcare in the Asia region, following its recent acquisition into the N. Harris Computer Corporation family and rebranding. It also represents a significant milestone in the healthcare IT company's path towards delivering the Platform of Health, as it will also leverage any learnings and best practices to achieve further scalability in its tech infrastructure for future digital acceleration of healthcare institutions.

Amidst the changing needs in the healthcare industry, Altera Digital Health is focused on delivering innovation across the entire care continuum and strengthening optimization for hospital systems, creating long-term interoperability and revolutionising how healthcare can be delivered.

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