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The Conversation USA

What's unconscious bias training, and does it work?

  • Written by Calvin K. Lai, Assistant Professor of Psychological and Brain Sciences, Washington University in St Louis

A Starbucks manager in Philadelphia called the police on two black men on April 12, leading to their arrest. The two men, who had been waiting for a friend at the store, were released without being charged.

Starbucks has since apologized and announced it will close more than 8,000 of its stores in the United States to provide “racial...

Read more: What's unconscious bias training, and does it work?

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