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The Conversation USA

The unraveling of workplace protections for delivery drivers: A tale of 2 workplace models

  • Written by Daniel Schneider, Professor of Social Policy, Harvard Kennedy School

American households have become dependent on Amazon.

The numbers say it all: In 2024, 83% of U.S. households received deliveries from Amazon, representing over 1 million packages delivered each day and 9 billion individual items delivered same-day or next-day every year. In remarkably short order, the company has transformed from an online...

Read more: The unraveling of workplace protections for delivery drivers: A tale of 2 workplace models

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