Travelers will refuse an upgrade to sit near a loved one -- new research into when people want to share experiences
- Written by Ximena Garcia-Rada, Assistant Professor of Marketing, Texas A&M University
Would you decline a free upgrade to first class in order to sit next to a companion in coach?Image Source/DigitalVision Collection/Getty ImagesThe Research Brief is a short take about interesting academic work.
The big idea
People will often sacrifice a better experience and opt for one that’s less enjoyable if it means they can do it...

