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The Conversation USA

Let the community work it out: Throwback to early internet days could fix social media's crisis of legitimacy

  • Written by Ethan Zuckerman, Associate Professor of Public Policy, Communication, and Information, UMass Amherst
imageContent moderators like these workers make decisions about online communities based on company dictates.Ilana Panich-Linsman for The Washington Post via Getty Images

In the 2018 documentary “The Cleaners,” a young man in Manila, Philippines, explains his work as a content moderator: “We see the pictures on the screen. You then go...

Read more: Let the community work it out: Throwback to early internet days could fix social media's crisis of...

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