How not to police financial services. Balanced scorecards don't work for bankers
- Written by Elizabeth Sheedy, Professor - Risk governance, culture, remuneration, Macquarie University
What can be best measured gets best done, even if the scorecard is "balanced".ShutterstockAustralian Prudential Regulation Authority
Casual observers of the financial services royal commission might be forgiven for thinking the days of sales-based commissions being paid to bank and insurance staff were over.
Apparently not.
The Australian Prudential...
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