Black employees in the service industry pay an emotional tax at work
- Written by Alicia Grandey, Professor of Psychology, Pennsylvania State University
Starbucks workers in Seattle.AP Photo/Ted S. Warren, File
The arrests of two black men who were waiting for a friend at a Starbucks in Philadelphia have raised questions about how race determines how customers are treated.
But does race also affect how the employees are treated within the service industry?
Prior research shows that black workers in...
Read more: Black employees in the service industry pay an emotional tax at work

