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The Conversation USA

OpenAI slipped shopping into 800 million ChatGPT users’ chats − here’s why that matters

  • Written by Yuanyuan (Gina) Cui, Assistant Professor of Marketing, Coastal Carolina University
imageAI could soon be buying things for you – maybe without even asking.Andriy Onufriyenko/Moment via Getty Images

Your phone buzzes at 6 a.m. It’s ChatGPT: “I see you’re traveling to New York this week. Based on your preferences, I’ve found three restaurants near your hotel. Would you like me to make a reservation?”

Yo...

Read more: OpenAI slipped shopping into 800 million ChatGPT users’ chats − here’s why that matters

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