Robo-debt is only one way government stigmatises claimants. There's only so much a class action can do
- Written by Helen Hodgson, Professor, Curtin Law School and Curtin Business School, Curtin University
The robo-debt recovery program has been criticised as badly designed and unfair ever since it began in mid-2016.
A year later the Senate Committee on Community Affairs recommended it be put on hold until its design flaws could be addressed, yet there has been a procession of stories since of people having their payments cut off or money demanded...