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As a small business, efficiency and productivity are critical elements of your operations. By increasing in-house innovation, you can successfully boost both productivity and efficiency. In doing so, you’ll reduce your costs and increase profitability. Fortunately, there are numerous ways to incorporate more innovation into your operations. 

For inspiration, take a look at these essential ways businesses can increase efficiency by being more innovative:

Increase automation

There are a significant number of tasks and workflows that can be automated, so make the most of the opportunity to minimize errors, improve quality control and streamline your processes. When you automate your marketing, for example, you can ensure that personalized content is delivered directly to new subscribers in a timely manner, without any human input required. 

With the potential to automate a significant number of in-house processes, you can operate with increased efficiency while using up fewer resources. If you want to boost your productivity and reduce your outgoings at the same time, increasing automation is a sure-fire way to achieve your goals. 

Online accounting

As a small business owner, you might be trying to manage your own books or paying high fees to a team of accountants. Access to advanced packages, such as QuickBooks Online Accounting Software, will ensure you have all the tools you need to manage your accounts throughout the year. From invoicing and VAT billing to payroll and bill payments, you can manage your company’s finances with ease when you have access to the right online platform. 

Collaboration platforms

Even if you’re an owner-operator, chances are you work alongside other people on a regular basis. If you outsource any your business tasks, for example, you may liaise with freelancers or subcontractors to ensure projects are completed to spec and on time. Using a dedicated collaboration platform ensures you can share content securely and make changes in real-time. Reducing potential confusion and speeding up interactions, an innovative approach to collaboration can revolutionize your operations and your day-to-day workload. 

Chatbots

Delivering excellent customer service is essential if you want to keep hold of your customers but providing a wide range of customer contact options can be costly. Chatbots are becoming increasingly effective in terms of responding to incoming enquiries and providing users with access to the information they’re seeking. 

Using artificial intelligence to communicate more effectively, chatbots can save you time and money when it comes to providing customer care. With less staff required to handle incoming contacts, you’ll have more time to focus on core business areas and fewer outgoings to bear. As a result, your company’s efficiency levels will be increased, and your profitability will increase accordingly. 

Embracing Innovation

Successful companies tend to be the most innovative businesses in their sector, but you don’t have to be a major corporation or conglomerate to implement innovative ideas. By allowing your creativity to inspire your business model and keeping track of the latest technology advancements, you can ensure your small business achieves increasing levels of success by taking an innovative, bold and pioneering approach to your operations.