Genesys Introduces Experience as a Service Enabling Organizations to Deliver True Personalization
- Written by ACN Newswire
SINGAPORE, Jan 16, 2020 - (ACN Newswire) - Genesys(R), the global leader in omnichannel customer experience and contact center solutions, announces it is changing the name of its flagship software as a service (SaaS) offering, PureCloud(R), to Genesys Cloud(TM). This shift reflects the evolution of the company and marks the launch of Experience...