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The Conversation USA

The Conversation USA

Stop doing companies' digital busywork for free

  • Written by Jordan Kraemer, Visiting Scholar in Anthropology, New York University
imageHow much time and energy do people spend rating, reviewing and answering surveys?Ditty_about_summer/Shutterstock.com

Over the past year, I stopped responding to customer surveys, providing user feedback or, mostly, contributing product reviews. Sometimes I feel obligated – even eager – to provide this information. Who doesn’t like...

Read more: Stop doing companies' digital busywork for free

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