Bad managers, burnout and health fears: Why record numbers of hospitality workers are quitting the industry for good
- Written by Andrew Moreo, Assistant Professor of Hospitality Management and Director of Research, Florida International University
Dealing with customers every day can put significant stress on hospitality workers. AP Photo/Mark LennihanAbout 3.5 million people have at least temporarily left the U.S. workforce since March 2020. Over one-third of them – 1.2 million – are in the leisure and hospitality industry.
This has created huge problems for restaurants, hotels...

