OpenAI slipped shopping into 800 million ChatGPT users’ chats − here’s why that matters
- Written by Yuanyuan (Gina) Cui, Assistant Professor of Marketing, Coastal Carolina University

Your phone buzzes at 6 a.m. It’s ChatGPT: “I see you’re traveling to New York this week. Based on your preferences, I’ve found three restaurants near your hotel. Would you like me to make a reservation?”
Yo...
Read more: OpenAI slipped shopping into 800 million ChatGPT users’ chats − here’s why that matters