How to really fix COVID-19 vaccine appointment scheduling
- Written by Tinglong Dai, Associate Professor of Operations Management & Business Analytics, Johns Hopkins Carey Business School, Johns Hopkins University School of Nursing
In some states, getting a COIVD-19 vaccination appointment has felt like winning the lottery.Irfan Khan/Los Angeles Times via Getty ImagesIf you’ve tried to get a COVID-19 vaccine appointment, you know how frustrating the process can be. People are spending hours obsessively refreshing websites, hoping an appointment will open up somewhere....
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